indigo and iris limited (“indigo & iris”) provides users with:

the www.indigoandiris.co website (“site”);

any of indigo & iris’ products made available on the site (“services”).  the site and services are all facilities, functions or activities (“features”) developed by us and designed to assist your experience.

our central goal is to provide the best products and optimize your experience while using them. to make that work effectively, indigo & iris needs to collect personal information from each customer and process that personal information.

indigo & iris uses common technologies such as cookies and web beacons to keep track of your interactions with the site and services and to improve the quality of our products and services.

indigo & iris may also collect your internet protocol (“ip”) address to track and aggregate non-personally identifiable information, your referring website addresses, browser type, domain name and access times.

unless connected directly to a user account, the information indigo & iris processes in connection with each ip address is largely statistical and is not stored to or referred to by indigo & iris in a way that permits us to piece together any particular user’s browsing behavior.

the purpose of this privacy policy is to inform you about how we processes information about you. this privacy policy applies to all of the features operated by indigo & iris or its subsidiaries or affiliated companies. from time to time indigo & iris may also post product or service specific privacy notices or documentation to explain in more detail how indigo & iris handles information related to privacy.

if you have any questions about this privacy policy or wish to access your information, please feel free to contact us at hello@indigoandiris.co.

 

section one – what do we do with your information?

information you provide – when you purchase a product from the site or sign up for a service operated by indigo & iris you may be required to provide personal information (including, but not limited to, name, address, telephone or age) and other information which can be used to ascertain your identity. indigo & iris may combine the information you submit under your account with information from your activity on the site for the purpose of providing you with a better experience and to improve the quality of indigo & iris’ features, products and services. for certain services, indigo & iris may give you the opportunity to opt out of combining such information. you can use your user account to learn more about the information associated with your account.

cookies – when you visit the site, indigo & iris may send one or more cookies to your computer or device. indigo & iris uses cookies to improve the quality of indigo & iris’ products and services, including for storing your preferences, improving search results, improving features and tracking your trends so that we can better service you.

log information – when you access the site, indigo & iris’ servers may record certain information. these server logs may include information such as your web request, your interaction with a product, ip address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account.

communications – when you send an email or other communications to indigo & iris, we may retain those communications in order to process your inquiries, respond to your requests and improve indigo & iris’ products or services. indigo & iris may use your email address to communicate with you about indigo & iris’ products or services.

third party applications – indigo & iris may make available third party applications through the site, such as gadgets, extensions or payment gateways. the information collected by indigo & iris is processed under this privacy policy when you enable a third party application. information collected by the third party application provider is governed by their own privacy policies and we recommend that you read and understand their respective privacy policies. in particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. so if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

other sites – this privacy policy applies to the site only. indigo & iris does not exercise control over the sites displayed as search results, sites that include indigo & iris’ products or services, or links from within indigo & iris’ various features. these other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

email marketing – with your permission, we may send you emails about our store, new products and other updates.

google analytics – our store uses google analytics to help us learn about who visits our site and what pages are being looked at.

in addition to the above, indigo & iris may use the information indigo & iris collects to:

• provide, maintain, protect, and improve the features, indigo & iris’ services (including advertising services) and develop new products and services; and
• protect the rights or property of indigo & iris or its users.

if indigo & iris uses this information in a manner different than the purpose for which it was collected, then indigo & iris will ask for your consent prior to such use.

it is unlikely that indigo & iris will disclose your personal information to other overseas recipients.

section two – consent

how do you get my consent?

when you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

if we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

your choice to opt out

if you would like to opt-out from having indigo & iris collect your information in connection with our products or services, please let us know by contacting us at hello@indigoandiris.co.

please note that if you delete, block or otherwise restrict cookies, or if you use a different computer or internet browser, you may need to renew your opt-out choice.

most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. however, some of our features and services may not function properly if your cookies are disabled.

section three – third-party services, information sharing & onward transfer

indigo & iris only shares personal information with other companies or individuals in the following limited circumstances:

when indigo & iris has your consent. we will usually require opt-in consent for the sharing of any sensitive personal information.

when indigo & iris provides such information to its subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on indigo & iris’ behalf such as payment gateways and other payment transaction processors. we require that these parties agree to process such information based on our instructions and in compliance with this privacy policy and any other appropriate confidentiality and security measures.

when indigo & iris has a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to: satisfy any applicable law, regulation, legal process or enforceable governmental request; enforce our terms of service, including investigation of potential violations of those terms; detect, prevent, or otherwise address fraud, security or technical issues; or protect against harm to the rights, property or safety of indigo & iris, its customers or the public as required or permitted by law.

if we become involved in a merger, acquisition, or any form of sale of some or all of our assets, we will use our best endeavors to: ensure the confidentiality of any personal information involved in such transactions; and provide notice before your personal information is transferred and becomes subject to a different privacy policy.

section four – security

indigo & iris takes reasonable security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. these include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorised access to systems where we store personal data.

indigo & iris restricts access to personal information to its employees, contractors and agents who need to know that information in order to process it on our behalf.   these individuals are bound by confidentiality obligations and may be subject to discipline, including termination and legal action criminal prosecution, if they fail to meet these obligations.

section five – complaints

when indigo & iris receives formal written complaints, it is our policy to contact the complaining user regarding his or her concerns.   we will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between indigo & iris and an individual.

section six – age of consent

by using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

section seven – changes to this privacy policy

please note that this privacy policy may change from time to time. we will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).

questions and contact information

if you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at hello@indigoandiris.co.